Company Crafting: Why Solid Employees Are a Must


As a new business owner, you will likely have all kinds of ambition. There are certain things you need to prepare, from supplies, a good location, and of course, a valuable product or service. You’ll have to do a lot of work yourself in the early stages. However, you won’t be able to do everything at every moment.


It’s for that reason you need a quality staff. Having the best possible employees by your side means that you’ll be able to feel security and have faith in them. Here are four reasons to have an in-depth hiring process.




You might be new to starting a business, but that doesn’t mean you shouldn’t value experience. In fact, you should strive to find people who are experienced, since they’ll be able to help guide your business. You don’t want to find yourself with a team comprised entirely of novices. You will be a leader, but you also need to learn from your team as well.


How do you find people with experience? Through a proper vetting process. Your application process should as thorough as possible. Working with a business HR service is a terrific way to you weed through chafe and determine who will be the best possible fit for your team.




Things can be very uncertain in the early stages of opening a business. Even if you pay close attention to consumer and business trends, you can’t necessarily account for everything that might happen. Unforeseen anomalies like weather disasters could wreak havoc on your business.


It’s for that reason that you want to make sure you have good employees, so that you can retain them as much as possible. You want people who have a good track history of past employment and aren’t going to abandon you unexpectedly. Of course, it’s also up to you to hold up your end of the bargain and be a quality employer.


Customer Service


Your business won’t be worth much if you can’t attract customers. While a quality product is necessary, you also need quality employees in order to keep people coming to your business. This means they should be friendly, knowledgeable, and creative. Having experience in your field is important as well.


When interviewing people for employment, you should ask them about their attitudes on customer service. Ask them to give you specific examples of times when they excelled at customer service. This can come through in a variety of ways, so be prepared for many answers. Consider hiring people who give the sincerest responses.




As we said about you not being able to do everything yourself, you also won’t be able to come up with all the ideas yourself. You might have all sorts of plans and hopes for your company, but you shouldn’t shut yourself off to the opinions of others. An experienced staff can provide you with all kinds of insights that you otherwise might have not considered.


Whenever you are thinking about doing something, you should ask your employees for their opinions. Let them feel free to offer suggestions. You should also take ones they do provide seriously, as they could make a great impact on you. You are part of a team with them and you want to work together for the sake of your company.


Having an effective applicant tracking system can help you compare and contrast your potential employees’ relative merits. Remember that solid does not mean perfect. If you’re expecting perfection from your employees, you’re headed for trouble. Instead, you need to be understanding and helpful. In turn, they’ll show the same respect for you and your company.

By: Kara Masterson

Kara Masterson is a freelance writer from Utah. She enjoys Tennis and spending time with her family.