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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments.&nbsp;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers.&nbsp;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Enterprise Control Management Utility within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line GRC teams.The Senior Manager of BU Control Management Communications will be responsible for developing and executing communication strategies aimed at enhancing the understanding and awareness of operational risk management practices across the 1st Line of Defense (1LoD). This role will ensure that communication initiatives are aligned with organizational objectives and regulatory requirements, fostering a risk-aware culture within the organization.Responsibilities Include:<ul><li>Develop and execute comprehensive communication strategies aligned with Operational Risk Management objectives.</li><li>Help monitor and integrate regulatory changes into communication materials, ensuring that updates are effectively communicated to relevant stakeholders across BUs and LoDs.</li><li>Support continuous improvement in communication effectiveness by implementing innovative tools, techniques, and feedback mechanisms.</li><li>Contribute to assessing the effectiveness of communication strategies and recommend adjustments to improve outcomes as needed.</li><li>Actively participate in sharing insights, best practices, themes, and techniques across the enterprise to promote a risk-aware culture.</li><li>Collaborate with the communication team to deliver high-quality communication programs that align with broader organizational objectives.</li><li>Engage with business units to ensure that communication initiatives meet their specific needs and align with the overall strategy.</li></ul>Desired Qualifications:<ul><li>4+ years of experience in supporting the development and execution of communication strategies within a financial services context.</li><li>Background in risk management or operational context communication.</li><li>Familiarity with relevant regulations and experience in ensuring compliance within a communication environment.</li><li>Ability to support continuous improvement in communication effectiveness, utilizing innovative methods.</li><li>Strong communication and collaboration skills within a matrix organization, with an ability to engage with diverse stakeholders.</li><li>Ability to identify important areas in communication and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Experience in designing and implementing communication programs.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand challenges and articulate them into actionable plans.</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager - Control Management Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation (SPT) team within the Commercial Business Enablement organization is instrumental in ensuring achievement of these objectives. Our team’s vision is focused on being essential architects of growth, profitability, and operating efficiency for GCS. SPT’s mission is to power GCS growth through the provision of informed pricing, sales enablement support and process transformation.The Transformation and Automation (TAG) team within the SPT organization, is a transformation engine serving GCS using expertise in Automation, Process Engineering, Data Analytics &amp; Advanced Project Management (APM) to deliver critical business solutions that drive direct financial impact, enhanced productivity, and increased safeguards for the business.The Senior Manager, Strategic Project Management is a new role that will drive GCS business-critical projects for the TAG organization. The role is highly visible with great exposure to cross functional business teams and success is based on driving delivery of expected outcomes.&nbsp; &nbsp;&nbsp;&nbsp;The role will report to the Director-APM, TAG based in New York and will lead highly impactful business critical initiatives that drive direct P&amp;L benefitKey Responsibilities:<ul><li>Lead Strategic Projects for the Global Commercial Services organization on behalf of TAG; serve as the primary point of contact for the customer for the duration of the project</li><li>Leverage end-to-end business knowledge to develop detailed problem statement and conduct Root Cause Analysis for Strategic work</li><li>Calculate cost-benefit analysis (CBA) for Strategic Projects, and collaborate with Finance team to validate benefits</li><li>Collaborate with TAG Intake team, Service Delivery team and business partners to develop a Project Charter and gain sign-off from all partners &amp; senior sponsors on project parameters, timing &amp; benefits</li><li>Partner with multiple teams across the American Express including, Product, Sales &amp; AD, Marketing, Technologies, Operations Excellence, Finance, Operations to drive the execution of the strategic projects</li><li>Develop project plan, manage deadlines and budgets, while identifying project risks, issues, and dependencies</li><li>Project manage the design, development, and delivery of Strategic solutions</li><li>Deliver updates and recommendations to Steering Committee/ Senior Leadership</li></ul>Minimum Qualifications:<ul><li>5-7 years of combined experience in Consulting, and/ or Program Management/ Strategy</li><li>Proven leadership and relationship skills, including the ability to influence positive outcomes and develop strong partnership/relationship with key business units across all levels of the organization</li><li>Strong financial expertise, practical experience/familiarity with P&amp;L require</li><li>Excellent written, oral and presentation skills,&nbsp;with ability to interact with partners across all management levels</li><li>Strong project/process management and prioritization skills</li><li>Excellent problem solving skills</li><li>Consistent track record in analyzing data and information to proficiently produce relevant conclusions and recommendations</li><li>Proficient knowledge of MS Office; understanding of program/project management software (MS Project etc.) is a strong advantage</li><li>Bachelor's Degree required&nbsp;</li></ul>Preferred Qualifications:<ul><li>Program Management, Six Sigma and/or other related certifications to demonstrate control approach is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Strategic Project Management

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location East New York Ave, Brooklyn NY&nbsp; Salary $55,000&nbsp; Days/Hours Sunday - Thursday; 8am - 4pm&nbsp; Description The Service Coordinator is responsible for providing linkages with community resources, daily living skills training, counseling and support, documentation, and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for their clients. Responsibilities include but are not limited to:&nbsp; <ul><li>Facilitate residents’ linkage with services available in the community (e.g., case management, clinical services, day programs, vocational services and opportunities, community integration, entitlements, etc.).</li><li>Development of quarterly goal plans, functional assessments, goal plan reviews. Weekly meetings with clients to develop skills and review progress.&nbsp; Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).</li><li>Provide individual counseling and support services.</li><li>Housing services including assistance with maintenance issues.</li><li>Provide daily living skills training (e.g., medication monitoring and training, cleaning, money management, etc.).</li><li>Perform monthly fire safety inspections.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other duties as assigned by the Program Director or Supervisor.</li></ul> Salary: $55,000/yr. &nbsp; Position Requirements Bachelors Degree preferred in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! &nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Service Coordinator

<h4>Overview</h4>Work as a support member of a Contract Sales team focusing on "after the sale," support including Database Administration, Logistics, and setting up service calls for customers.HIRING MANAGER:&nbsp; Michelle Marzullo<h4>Responsibilities</h4><ul><li>Partner with and work along side Project Managers for successful execution of jobs.</li><li>Submit paperwork for new job set up and handoff to purchasing.</li><li>Ensure job tasks are completed throughout the life of the project.</li><li>Make sure all documents and data are appropriately entered and uploaded.</li><li>Enter and track financials throughout the project.</li><li>Tracking</li></ul><ul><ul><li>Ensure project is on target to hit dates by tracking all equipment to intended destination.</li><li>Tracking and Coordinating/Communicating Direct Ships to whoever is receiving it, meaning Customer, GC, Installer, Service Company, etc.</li></ul><li>Manage Cutbook Updates as changes occur on jobs.</li><li>Pick Tickets- Responsible for distributing documents to appropriate team members for what items the warehouse personnel needs to prep for shipment.</li><li>Arrange, coordinate and schedule deliveries for all jobs and single shipments. Work closely with warehouse personnel to verify skid counts, weight, and truck scheduling.</li><ul><li>Obtain multiple quotes to ensure best price for shipment.</li><li>Handle any damaged freight claims for items.</li><li>Assist with getting canceled items returned to the factory.</li></ul><li>Assist with coordinating installers for dates on site.</li><li>Prepare all close out documents for jobs nearing completion.</li><ul><li>Distribute all equipment manuals.</li><li>Prepare warranty information and serial #’s for all equipment supplied.</li><li>Schedule all start up’s and demonstrations for equipment.</li></ul><li>Assist Customers with service issues during job Turnover and throughout the warranty period of equipment.</li></ul><h4>Ideal Candidate Will Possess the Following Skills and Abilities</h4><ul><li>Attend Team meetings in person when asked (Office Location, Paterson, NJ).</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Proficient in Microsoft programs.</li><li>Knowledge of AutoQuotes, Prelude, or QuickBase a plus.</li><li>Ability to work independently with minimal supervision and as part of a team.</li><li>Strong communication skills, both oral and written.</li><li>Strong relationship building skills with customers, manufacturers, co-workers, and vendors.</li><li>Exceptional organizational skills and strong attention to detail</li><li>Excellent customer service attitude.</li><li>Critical thinking and problem solving.</li></ul>At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.&nbsp;EOE/M/F/Veterans/Disability

Singer Equipment Co

Singer Equipment

Project Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, we have created a new Corporate Program Product Management organization to bring together all core corporate payment products including corporate cards, central billing solutions (BTA), and virtual cards. The team will spearhead the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US MM customers. The Sr. Manager, Virtual Payments Product Management will support the evolution of our virtual payments strategy and global products (vPayment and proprietary Distributed Virtual Card) in response to a rapidly evolving virtual payments market.&nbsp; Responsibilities include:<ul><li>Implement the strategy, positioning and commercial growth plan for vPayment &amp; DVC Products</li><li>Define end-to-end product management considerations for the first proprietary DVC offering in US including establishing clear roles &amp; responsibilities across teams for delivery and ongoing management in coordination with partner channel DVC offerings</li><li>Build business case to support strategic investment for future product enhancements in both vPayment and DVC and partner with PD &amp; Tech to prioritize and launch new features to meet our customers’ evolving needs</li><li>Support virtual payments reporting and performance tracking in close partnership with Finance and SPT&nbsp;</li><li>Partner closely with various functional teams including: GCO, Compliance, Servicing, Implementations, Field, Product Development and Marketing</li></ul>Minimum Qualifications:<ul><li>5 years+ relevant experience in Product Management, Product Development or Strategy</li><li>Proven ability to define and execute solutions to address complex problems</li><li>Strategic and commercially minded thinker who can bring disparate workstreams together into a cohesive product experience</li><li>Strong customer focus and a passion for the customer experience</li><li>Strong relationship building skills with proven ability to deliver agendas through partner engagement</li><li>Excellent verbal and written communication skills</li></ul>Preferred Qualifications:<ul><li>Business and financial acumen with general manager/P&amp;L ownership mindset</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Virtual Payments Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Testing, Monitoring, Aggregation and Reporting&nbsp;team is to support organizational resilience through performance of independent testing and monitoring; and establish clear guidelines through standards for reporting and risk assessments; and provide a holistic view of Operational Risk Management (ORM) through aggregated reporting.Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager, Operational Risk Management (ORM), Monitoring, Aggregation &amp; Reporting will:<ul><li>Define and enhance processes for identifying and assessing risks (i.e., PRSA), and manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks</li><li>Coordinate a holistic, de-duplicated independent risk assessment process </li><li>Identify BU risks in E2E, horizontal processes given location within the organization to look holistically across BUs and functional areas </li><li>Input into the risk based annual plan for testing </li><li>Proactively identify areas of concern or risk for targeted intervention </li><li>Oversee testing processes (incl. PRSA) in coordination with First Line of Defense (1LoD) and Third Line of Defense (3LoD)</li><li>Monitor Key Risk Indicators (KRIs) and other related metrics, and provide frequent reporting which include an overall view of risks and trends (e.g., holistic insight reporting) </li><li>Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies</li></ul>QualificationsRequired<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:&nbsp; </li></ul>oTranslating operational risk strategy and appetite into execution guidelines&nbsp;oReview the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;oOversee the implementation of the operational risk governance frameworks&nbsp;&nbsp;oCommunicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;oManage the operational risk exam management processes&nbsp;<ul><li>Experience in financial services industry</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Operational Risk Management, Risk Identification & Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments; </li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers; </li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ). The objective of the Corporate Function Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Corporate Function Control Management is looking for a Director of Governance, Operational Risk Program Management to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Governance, Operational Risk Program Management will primarily be responsible for ensuring the Corporate Functions are compliant with the Company’s operational risk and management program and policy standards, including developing a change management agenda tailored to the Corporate Functions.&nbsp;In addition, the Director, Corporate Functions Governance will:<ul><li>Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Track and identify issues with KRI limits and risk appetite for Corporate Functions to ensure operational risks are </li><li>managed within agreed thresholds, and leverage these metrics to detect significant or concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Implement the operational risk framework to enable effective risk management and decision making in the BU</li><li>Lead risk and controls governance forums for Corporate Functions, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Create BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., Legal, or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Implementing the operational risk governance frameworks </li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Supporting the operational risk exam management processes</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director Corporate Functions Control Management Governance, Operational Risk Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments; </li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers; </li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ). The objective of the Corporate Function Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Corporate Function Control Management is looking for a Director of Governance, Exam and Audit Management to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director, Governance, Exam and Audit Management will primarily be responsible for setting strategy for, and implementing, an end-to-end internal and external exam program for the Corporate Functions, including pre-exam and -audit planning, post-exam and -audit closures, and overall driving effective and efficient exam and audit management. How will you make an impact in this role?<ul><li>Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Track and identify issues with KRI limits and risk appetite for Corporate Functions to ensure operational risks are </li><li>managed within agreed thresholds, and leverage these metrics to detect significant or concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Implement the operational risk framework to enable effective risk management and decision making in the BU</li><li>Lead risk and controls governance forums for Corporate Functions, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Create BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications: <ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., Legal, or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous</li><li>Experience in at least one of the following: </li><ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Implementing the operational risk governance frameworks </li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Supporting the operational risk exam management processes</li></ul></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director Corporate Functions Control Management Governance, Exam and Audit Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;&nbsp;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;&nbsp;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the Corporate Function Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Corporate Function Control Management is looking for a Director of Governance, Regulatory Change Management to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Governance, Regulatory Change Management will primarily be responsible for ensuring regulatory changes are timely identified, cascaded, prioritized and implemented for the Corporate Functions.In addition, the Director,&nbsp;Corporate Functions Governance will:<ul><li>Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Track and identify issues with KRI limits and risk appetite for Corporate Functions to ensure operational risks are </li><li>managed within agreed thresholds, and leverage these metrics to detect significant or concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Implement the operational risk framework to enable effective risk management and decision making in the BU</li><li>Lead risk and controls governance forums for Corporate Functions, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Create BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., Legal, or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous</li><li>Experience in at least one of the following: </li><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Implementing the operational risk governance frameworks </li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Supporting the operational risk exam management processes</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director Corporate Functions Control Management Governance, Regulatory Change Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the Specialized Operational Risk Management team is to provide subject matter expertise on implementing specific Operational Risk programs to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.US Consumer Services is looking for a Director level candidate to lead a diverse team of impactful professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director, US Consumer Specialized Operational Risk Management will:<ul><li>Provide leadership and oversight for implementation of large-scale operational risk management programs within the first line (i.e. Third-Party Risk, Privacy and Data Risk, Business Continuity Management, Conduct Risk, etc.)</li><li>Serve as the go-to subject matter expert within the BU on decentralized risks&nbsp;</li><li>Ensure all activities &amp; guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams</li><li>Comply with policies and programs pertaining to specific risk types (e.g., AEMP 88 conduct risk management policy), and support with design/ enhancement of BU procedures /standards by providing topic-specific insight</li><li>Coordinate activities to ensure effective execution and coverage of risk framework elements, including key risk indicators to measure effectiveness of programs</li><li>Advise on integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs</li><li>Develop and maintain a repository of topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise</li><li>Establish Reporting and Management Information System (MIS)</li><li>Support with design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services</li><li>Consult on the design and implementation of controls tailored to specialized risk areas, and provide broader input on the area of risk</li><li>Share topical risk knowledge with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes</li><li>Advise topical risk strategies and procedures to align with changes in the business environment and regulatory landscape, and frequently review</li><li>Partner with second and third line to establish best practices</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the business to ensure consistency</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;Understanding of critical operational risk management lifecycle activities</li><li>Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li><li>Prior experience in Enterprise Risk Management programs is a plus</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><ul><li>Strong Enterprise Risk Management experience – understanding of financial markets, products, and regulatory requirements impacting risk management</li><li>Proven track record of designing and implementing enterprise-wide, large scale risk management programs, frameworks and methodologies</li><li>Serving as the go-to subject matter expert pertaining to specific operational risk types</li><li>Ensuring activities are in alignment with standards set by specialist risk-stripe teams&nbsp;</li><li>Complying with policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li><li>Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders</li><li>Demonstrated leadership capabilities, including ability to build and motivate high-performing teams across multiple geographic locations </li></ul></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

58 Project Management / Professional Services Jobs in Summit, NJ, USA