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It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!SIGN ON BONUS AVAILABLE! BENEFITS DAY 1! Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator- Good Shepherd Hospice

Job Title Data Management Analyst Requisition Number RE47198 Working Title Department Name 40420:Office of Technology Commercialization Work Location Lexington, KY Grade Level 43 Salary Range $19.18-30.68/hour Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 3 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time; repetitive motion related to computer work. Shift Monday-Friday; 8:00 am-5:00 pm. Job Summary Technology Commercialization at the University of Kentucky is transforming its commercialization activities to create a partnership culture that is focused on stronger relations with our stakeholders, greater transparency, and increased customer service. This position will manage intellectual property and agreement data/document entry, including creation and updating of accounts and records in our invention management system. In addition, this position will record financial documents related to patent expenses and revenues into the Technology Commercialization database. Moreover, they will oversee the integrity of the data in the Technology Commercialization invention management database. Reporting to the Associate Director of Intellectual Property Development, this position will provide support for data, document, and information collection as needed along with administrative support for the Intellectual Property Committee. This position will also work closely with the Senior Contracts Coordinator to setup and update agreement accounts. The well qualified candidate will be organized, detail oriented, and proactive and have excellent communication skills. Technology Commercialization invests in its team members’ career development as a core belief of its Director, and this position includes incredible opportunities for learning and taking on more responsibility. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience BS + 1 year in experience in data collection, document management, report preparation and/or office/clerical. Deadline to Apply 09/26/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Data Management Analyst

Job Title Clinical Research Coordinator I Requisition Number RE47196 Working Title Clinical Research Coordinator I Department Name 7H300:RADIOLOGY Work Location Lexington, KY Grade Level 45 Salary Range $22.73-37.50/hour Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements Work is primarily office and desk, computer-based but will include walking around medical center and working in patient areas. Shift Monday through Friday, day shift (evenings and weekends rarely needed). Job Summary The Clinical Research Coordinator will be responsible for: <ul><li>Managing research projects; maintaining records; producing reports</li><li>Recruiting subjects and obtaining consents for research studies / clinical trials.</li><li>Obtaining and maintaining IRB approval for research projects</li><li>Helping to secure new research funding by identifying grant and clinical trial opportunities</li><li>Helping to write and publish scientific / medical articles; helping write grant applications</li></ul> Skills / Knowledge / Abilities Planning &amp; organization, communication (written &amp; verbal), time management, Microsoft Office Suite; BLS certification, phlebotomy training, ECG training, Oncore, SAP. Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s Degree with at least 1 year of related experience. Deadline to Apply 09/26/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Clinical Research Coordinator I

Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for an Associate Business Analyst to&nbsp;work Hybrid at our&nbsp;Westlake, TX facility. Description The Associate Business Analyst is part of a team that enables the Corporate Technology Group to continuously modernize, consolidate and digitize technology solutions and provide an enhanced user experience to Fidelity associates. The Associate Business Analyst works closely with business teams to gain understanding of processes and the context in which the business operates. This role is responsible for documenting the capabilities needed to address operational and technological challenges through targeted improvements. The Team Fidelity’s reputation is built on trust. The mission of Enterprise Compliance is to maintain the firm’s unwavering integrity through the highest professional standards. Enterprise Compliance consists of several key functions including Ethics, Strategy and Planning, Employee Compliance, Workplace Solutions Compliance, Advice Solutions Compliance, Regulatory Compliance, Global Sanctions and Risk Assessment and Testing. The Ethics Office plays a vital role in supporting associates at Fidelity by interpreting laws, regulations, and standards into workable compliance measures, fostering a culture of compliance and ethics through training and awareness efforts, and ensuring program effectiveness through monitoring and reporting. In this role, you will help ensure that Fidelity protects its reputation by providing operational and project management to the team. We are seeking a candidate with a strong project management, technology, and business analysis background, who can thrive in a challenging, deadline-driven team environment. The ideal candidate will apply critical thinking to analyze complex requirements and identify and implement process improvements. Our group is passionate about modernizing compliance using technology, data analytics and process automation. We are looking for someone who is just as driven as we are to find innovative solutions to address compliance needs.&nbsp; &nbsp; The Expertise You Have <ul><li>Bachelor’s degree required </li><li>Previous project management, business analysis or technology environment experience preferred </li><li>2+ years of relevant experience </li><li>Problem solving and data analytical skills </li><li>Positive attitude and goal-driven </li><li>Strong presentation, written, and interpersonal communication skills </li></ul> The Skills You Bring <ul><li>Your communal working style with good interpersonal, relationship management, and facilitation skills </li><li>Your ability to take initiative; your actions and decisions are driven by customer needs </li><li>Your aim to understand business problems and needs as deeply as you can and translate those needs to technical requirements in support of a solution design </li><li>Your collaboration and presentation skills </li><li>You’re a problem-solver and inspire creative solutions </li><li>You can handle multiple tasks and priorities simultaneously </li><li>Your proficiency in MS Word, Excel, PowerPoint and Visio </li></ul> The Value You Deliver <ul><li>Assisting in gathering and documenting business requirements with business users and translating them into functional specifications </li><li>Executing test plans and cases with key stakeholders, ensuring that system tests are successfully completed </li><li>Contributing in projects from gathering initial requirements through implementation </li><li>Facilitating communication between technology team and business users for delivery of effective solutions </li><li>Working closely with Product Owners to determine project estimates, deadlines, and deliverables </li><li>Assisting in performing analysis of current processes and recommending improvements </li><li>Reviewing business user feedback and backlogs to continuously improve solutions </li><li>Working closely with technology team to assist in the analysis and resolution of production support issues </li></ul> How Your Work Impacts the Organization In this role, you will help ensure that Fidelity associates comply with a broad range of securities laws and regulations. By being customer obsessed, you will help associates meet their compliance obligations. You will think and work across Fidelity by partnering and driving solutions with our business and control function partners. By taking risks and valuing pace over perfection, you will help drive innovation in the compliance space. Dynamic Working – Post Pandemic Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp; &nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Associate Business Analyst

Title: Correctional Programs Coordinator
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Oneida/Huntsville
Department: Morgan County Correctional Complex
Campus Location: TCAT Oneida - Morgan County Correctional Complex
Job Summary
Correctional Programs Coordinator manages all grant reporting and compliance requirements, manages program budgets, purchases supplies and equipment for all correctional complex programs, serves as a liaison between correctional facilities and TCAT Oneida/Huntsville, assists instructors in providing training to correctional students as needed, and assists instructors in maintaining academic records.
Job Duties
<ul>
<li>Manage all grant reporting and compliance requirements.</li>
<li>Manage program budget to ensure all deliverables are being completed on time and within budget.</li>
<li>Manage the purchase of identified supplies and equipment for programs at correctional facilities.</li>
<li>Manage technology and equipment associated with correctional programs. Serve as a liaison and point of contact between correctional facilities and TCAT Oneida/Huntsville.</li>
<li>Support lead instructors of correctional education programs including Building Construction Technology, Computer Information Technology, and Welding Technology and provide technical training to correctional students as needed.</li>
<li>Assist lead instructors of correctional education programs in maintaining student academic records related to the programs.</li>
</ul>
Minimum Qualifications
Associate degree Three years related work experience 
Preferred Qualifications
Bachelor's degree Teaching experience Computer skills and/or relevant computer certifications
Knowledge, Skills, and Abilities
Organizational and communication skills Computer skills (i.e., Microsoft applications, email, etc.) Indication of willingness to establish and maintain positive working relationships with students, staff, and business/industry personnel Commitment to remaining current with industry practices through professional development activities Ability to travel and/or work after school activities such as graduation, in-service, etc.

Motlow State Community College


      Correctional Programs Coordinator
    

Title:Coordinator, Visual Media (TPT)
Department:&nbsp;Marketing &amp; Communications
Campus: Hardin Valley
Closing Date:&nbsp;09/27/2024
Type of Appointment: &nbsp;Temporary Part-Time
Pay Rate:&nbsp;$22.34 per hour
Work Hours:32 hours per week
Position Summary:&nbsp;The role of the visual media coordinator is to support the college’s internal and external marketing efforts through the means of photography and videography, as well as coordinating all of the planning, scheduling, and writing required to produce various forms of media that will promote the college and support its brand. This position requires cataloguing and archiving media to maintain and sort the College’s visual media servers.
Duties and&nbsp;Responsibilities:
30% Use skills and knowledge of video production and editing to initiate, conceptualize, and produce video projects to promote Pellissippi State. Projects may include advertisements, academic program videos, testimonials, updates from the President and promotions of upcoming events, as well as video shorts and skits for social media. Must be able to tell a story through video and positively support the College’s image and goals. Responsible for all pre-production (pre-interviews, gathering information, transporting equipment), production (directing shoots, setting up lighting, composing shots, shooting footage, sound recording) and post-production (editing footage, designing and implementing graphics, selecting music, designing sound). Must be able to output to television and web applications.
30% Use skills and knowledge of photography to shoot still photographs to document the activities and events of the College; provide illustrative images to support news releases, ads, and publications; produce multimedia presentations as requested for use in events and speeches; provide daily photos for social media and web use; and capture the essence of the people, programs, and activities of the College. Responsible for editing photographs to make them ready for use by the college. Catalog and store all digital resources on media server in an organized fashion for archival purposes, and to make available for other college employees. Provide suggestions for media upon request. Talent scout, schedule, and communicate with subjects for photography and video shoots, and gathering bios and leads for potential stories and marketing materials.
10% Collaborates with others in the department to maintain assets and contribute to the College’s social media accounts. Produces, edits, and updates content that is newsworthy, relevant and engaging on a variety of platforms.
7.5% Supervise student employees (Federal Work Study, Student Employment &nbsp;&nbsp;Program, etc.) that are placed within visual media.
7.5% Coordinate with the Marketing &amp; Communications team and other PSCC employees to discuss goals and directives that will promote the college.
10% Monitor emails and photo and video requests and reply back in a timely and attentive manner. Approve or deny requests depending on their overall usefulness towards the college mission
5% Stay up to date with current visual media trends, maintaining an awareness of industry standards and techniques, and participate in professional development both within the media field and in college employee training seminars.
Note:&nbsp;The College&nbsp;reserves the right to change or reassign job duties, or combine positions at any time.
Required&nbsp;Qualifications: 
<ul>
<li>Associate’s degree in video production, photography, communications, journalism, broadcasting or related field.</li>
<li>Three years of experience in a visual media-oriented field.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Knowledge, Skills and Abilities
<ul>
<li>
<ul>
<li>Takes initiative to get things done without being prompted</li>
<li>Ability to write stories and capture images that tell a story</li>
<li>Must have an acute attention to detail in order to make photos as eye catching and visually pleasing as possible.&nbsp;</li>
<li>Ability to interview others</li>
<li>Possesses knowledge of audience when completing projects</li>
<li>Ability to engage in the college’s mission and values</li>
</ul>
</li>
</ul>
Special Instructions to&nbsp;Applicants:&nbsp;To be considered for a position at Pellissippi State,&nbsp;you must create an on-line application. Your skills, abilities, qualifications,&nbsp;and years of experience will be evaluated using only what is recorded on your&nbsp;application. Please note: attaching a resume does not substitute for completion&nbsp;of the application form. Part-time work experience is calculated at 50% of&nbsp;full-time experience. Please note: to scan, upload, or attach documents, a&nbsp;computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.&nbsp; Pellissippi State Community College is an EEO/AA/Title&nbsp;VI/Title IX/Section 504/ADA employer If you have any problems or questions please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at <a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>. If you are&nbsp;interested in this position, click on the link to the top right to apply.
#mrp


      Coordinator, Visual Media (TPT)
    

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community</li><li>Establishes and maintains relationships with clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, move ins, following up on enquiries.&nbsp;</li><li>Assists with Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending</li><li>Raise purchase orders in accordance with procedures</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximise efficiency of utilities.</li></ul>Knowledge &amp; Qualifications<ul><li>Good level of general education</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation</li></ul>Experience &amp; SkillsEssential<ul><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player with strong relationship building and influencing skills</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Fluent English verbal and written communication skills</li><li>Excellent organisation skills with the ability to multi task and prioritise</li><li>Numerical skills necessary to complete the above activities</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others</li></ul>

Greystar

Customer Service Associate

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Affordable Housing Coordinator is responsible for coordinating the community’s strict compliance with all rules and regulations set forth by the state and local regulatory agencies.JOB DESCRIPTIONProperty Type: StabilizedUnit Count: 355Schedule: Sunday - Thursday, (32 hours a week) 9am - 6pm *Subject to change dependent on business needsJob Requirements: 1+ years in affordable housing new leases and recertifications 1.&nbsp;&nbsp; &nbsp;Reviews, monitors, and ensures property compliance with all Affordable Housing Programs reporting and regulations. Works closely with the Community Manager and Assistant Community Manager in the preparation and distribution of compliance reports to various local governmental agencies.2.&nbsp;&nbsp; &nbsp;Conducts property file audits and reviews property procedures surrounding local and state housing programs. Identifies audit findings, corrects any non-compliance, and communicates those findings and resolutions to the Community Manager.3.&nbsp;&nbsp; &nbsp;Reviews weekly occupancy and recertification reports for accuracy and communicates findings to the Community Manager.4.&nbsp;&nbsp; &nbsp;Monitors income limits and utility allowances. Assists the Community Manager to complete and process income and asset verifications, rent calculations, and household certifications.5.&nbsp;&nbsp; &nbsp;Reviews and monitors changes in regulatory and reporting provisions of local agencies, e.g. TCAC and HUD, etc. Disseminates this information to the Community Manager.6.&nbsp;&nbsp; &nbsp;Coordinates with the Department of Housing and Urban Development (HUD), Public Housing Agencies (PHAs), state housing finance agencies and other regulatory agencies.7.&nbsp;&nbsp; &nbsp;As needed, in the development of new business, will provide input on local requirements for RFP’s regarding properties with Affordable Housing Program and/or other local agency regulation components.#LI-KW1The hourly range for this position is&nbsp;$19.18 – $28.89 (Los Angeles, CA)Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Affordable Housing Coordinator - La Plaza

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>Pay Rate: $27.55 per hour.BENEFITS&nbsp;Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Position Purpose:&nbsp;Under general direction of Supervisor. employee shall perform customer and field activities related to phone calls, billing, adjustments, collection and/or shut off of customer accounts. Employee will act as a liaison between departments and customers as needed. Handle various other tasks as assigned by management.Primary Duties/Responsibilities: <ul><li>Handles and completes customer inquiries concerning billing, meter reading/changes, AMI or other related reading equipment, collections, payments and payment processing, applications for service lines, and advises customers of tariff rate changes and any fees associated with billing or adjustments, etc.</li><li>Receives payments for water bills from customers, balances cash drawers, and prepares bank deposits, and-transmittals daily.</li><li>Opens, routes and processes incoming mail.</li><li>Processes and maintains meter related and customer account records: including, but not limited to, field orders, to do's, Hi Lows, zero consumption, consecutive estimate reports.</li><li>Handles customer and field personnel calls and requests and completes such calls and requests or relays information as necessary to ensure timely resolution.</li><li>Operates usual office machines and related customer service software/programs etc.</li><li>Greet and receive visitors at the building and direct them accordingly,</li><li>Operates telephone switchboard, handles incoming and outgoing calls and relays information as necessary.</li><li>Performs all other customer service related miscellaneous work as assigned by management including CS inbox responses, website responses, faxes.</li><li>Shift work requirement: Monday - Saturday.</li></ul><h4>Qualifications</h4>Education/Experience/Background:&nbsp;<ul><li>High School Diploma/GED is required.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Customer Service Representative

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role ObjectiveThe Field Strategic Expansion Managersits within a geographical territory and is responsible for face-to-face business development and management of high revenue, low charge volume existing customers. This position proactively reaches out to customers to uncover opportunities, identify new product opportunities better suited for customer needs and establish American Express as the primary relationship. This is a field-based role in which in person engagement through face-to-face interactions is required with prospects/clients.Job ResponsibilitiesPlanning (10 – 20% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, no self-prospecting&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs.▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clients.Portfolio management (10 – 20% of time)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects&nbsp;▪ Answer customer inquiries and bring in technical sales and product specialists to support technical implementation&nbsp;Client solution (20 – 30% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;Negotiate and close (20 – 30% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volume&nbsp;Compliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills&nbsp;Portfolio management&nbsp;▪ Manages a portfolio of customers, leveraging client data/analytics to plan and prioritize activities within large accounts&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;Attributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience▪ Bachelor's degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Experience partnering with clients across various markets / industries&nbsp;▪ Experience in a highly-regulated industrySalary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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