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As the coordinator, you will be responsible for investigating complaints and reports regarding potential student conduct policy violations, adjudicating low-level cases for off-campus and on-campus students who violate lesser college policies as listed in the student handbook or other college policies, and consulting with the office of community standards leaders to determine sanctions for students found responsible for violating policies. The individual in this role must be able to counsel individual students regarding their rights and responsibilities, serve on the on-call rotation to respond to emergencies, provide guidance in crisis situations, mediate non-roommate student conflicts, and outreach to students with concerns/conflicts.Minimum Qualifications: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Bachelor’s degree in a related field</li><li>At least one year of relevant experience</li></ul>Preferred Qualifications:&nbsp;<ul><li>Residence life or student disciplinary in higher education experience</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.&nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.&nbsp;

Savannah College of Art and Design

Community Standards Coordinator

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Adjunct Faculty – Athletic Training
Employee Classification:&nbsp;Faculty
Institution:&nbsp;Southwest Tennessee Community College
Department: Social and Behavioral Sciences 
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a part-time, Adjunct Faculty position in the Social and Behavioral Sciences Department. THIS POSTING IS NOT A GUARANTEE OF AN OPEN POSITION. Applications for part-time faculty positions are accepted on a continuous basis and reviewed by the department chair when openings become available. Future teaching assignments are on a term-by-term basis, which may include fall, spring and summer. Postings close yearly on January 31; to maintain your application within the system, you will need to re-apply each year. At the time of application, applicants should be prepared to upload a cover letter, resume/CV, references list, statement of teaching philosophy, &amp; an unofficial transcript. The Adjunct Instructor is responsible for the coordination, planning, preparation, presentation, and evaluation of classroom instruction and related activities. The instructor is responsible for performing assigned teaching duties during the day, evening, or weekend on any Southwest Tennessee Community College campus. The adjunct instructor is responsible for performing assigned duties during the day, evening, or weekend on any Southwest Tennessee Community College campus. At a minimum, the related activities include instruction, academic advising, serving on various committees, and participating in professional activities and organizations. 
Job Duties
<ul>
<li>Prepares and delivers instruction on topics related to sport management and sport administration.</li>
<li>Compiles, administers, evaluates and grades students' class work, laboratory work, assignments, tests, and papers fairly and consistently; and keep students informed about their progress through the prompt grading of papers and other work.</li>
<li>Develops curricula and instructional material such as syllabi, homework assignments, and handouts.</li>
<li>Maintains office hours for students seeking academic advice, assists in student recruitment and retention; and assists students with course-related problems outside of the classroom.</li>
<li>Maintains accurate student attendance records, grades, and other required records in compliance with federal FERPA regulations.</li>
<li>Attends all faculty meetings, college assemblies, professional development and orientation activities, and other meetings as called by the President, Dean or Department Chair.</li>
<li>Keeps abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.</li>
<li>Participates in departmental and college committees; and provides outreach service to the community.</li>
<li>May perform other duties as assign by Department Head/Dean.</li>
</ul>
Minimum Qualifications
<ul>
<li>Master’s degree in the teaching discipline or master’s degree in another discipline with 18 hours of graduate work in the teaching discipline. 
</li>
<li>Minimum two (2) years teaching experience in higher education or one (1) year teaching experience and three (3) years employment in the field. 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of current teaching and learning strategies to facilitate student-centered learning; experience interacting successfully with an ever-growing student population. 
</li>
<li>Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. 
</li>
<li>Ability to integrate technology into course delivery. 
</li>
<li>Ability to communicate information and ideas in writing so others will understand. 
</li>
<li>Willingness and flexibility to teach classes using various instructional delivery methods at any of the six locations. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Motlow State Community College


      Adjunct Faculty – Sports Management
    

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN Care Coordinator

Title: Director of Small Business Development Center
Institution:&nbsp;Jackson State Community College
Job Summary
The Director TSBDC at JSCC will oversee the operations, budget, and strategy for the TSBDC in compliance with the TSBDC-JSCC Annual Contract and the TSBDC Strategic Plan. The incumbent is responsible for the delivery of TSBDC programs to individuals, businesses, and organizations throughout the TSBDC at JSCC’s territory. To effectively deliver services to a territory of this size, the director will oversee the offices and staff at the primary office in Jackson, Madison County. Overseeing the public outreach arm of JSCC, the Director supports the host institution through direct and indirect involvement in JSCC programs. The Director is required to travel throughout the service area and is responsible for establishing relationships with stakeholders in the new territory, maintaining existing partnerships in our traditional territory, ensure a positive and impactful presence from the TSBDC and JSCC in business communities throughout the territory and perform other related tasks and special projects as assigned.
Job Duties
<ul>
<li>35% - Develop and deliver business-oriented training programs (seminars/workshops) to future and current business owners. Approximately 40 per year ranging from 3 hours to 6.5 hours. Includes identification of relevant business topics, drafting curricula, development of training materials and presentations, delivering training, and following up with additional information, as needed, to attendees. Provide technical assistance that includes one to one consulting and the associated research to future and current business owners on business-related topics. Examples include but are not limited to: – the disciplines of accounting, finance, marketing – operations, new venture creation, e-commerce, international trade – human relations, and general research - All technical assistance must be delivered in accordance with TSBDC and SBA guidance  – Regulatory guidance including codified processes and procedures.  – successful completion of a training program with certification, to confirm competency to perform counseling Maintain a working knowledge of, and incorporate business support programs at the local, state, and federal level to include but not limited to Chambers of Commerce, Community Development Corporations, economic development entities, SBA resources, lenders, incubators, accelerators, investor networks, contracting enhancers such as Hubzone and distressed designations, non-compete community development block grants, etc. that are applicable to the given county. Acquire and maintain the operational database skillset required to interface, modify, and query CenterIC, the TSBDC’s proprietary SQL-based storage database. The database contains client files, counseling records, training information, and related information regarding our operations. All service centers are required by our contract, to use this database. Ensure counseling, training, events, professional development and impact is documented thoroughly and accurately in CenterIC.  – Enter information into the CenterIC database as well as verify the entries of other staff  – Ensure training, counseling, professional development, and client information is maintained in accordance with TSBDC and SBA guidance. - (Essential)</li>
<li>20% - Establish and maintain partnerships with local organizations such as the Chambers of Commerce, educational institutions, government entities, and peer organizations.  Ensure customers and clients are referred to appropriate organizations for assistance when required.  Establish and maintain referral lists based on the capabilities of the counterpart entities.  Actively engage in marketing and public relations activities to promote awareness and engagement between the TSBDC and stakeholders.  – Stakeholders include but are not limited to bankers, political figures, government agencies, business owners, economic development entities, local media, and civic organizations. - (Essential)</li>
<li>10% - Recruit, hire, train, and supervise qualified, motivated personnel to support the delivery of the TSBDC’s operational and strategic goals.  Support the capabilities development within the TSBDC organization through continual process review and improvement.  – includes organizational evolution, a range of analysis, and the development and execution of projects and programs that allow the TSBDC to more efficiently meet its goals.  – includes projects and programs to build capabilities to address new needs.  Support the development of center staff through mentorship and professional development opportunities.  – includes professional development classes and webinars, networking opportunities, and assigning functional responsibilities and projects that aligns with their aptitudes and career goals.  - (Essential)</li>
<li>20% - Assist in the continued evaluation, update, and execution of the organization’s Strategic Plan. Ensure organizational goals are prioritized and both effectively and efficiently delivered.  Develop and execute strategies localized for the Service Center’s regional stakeholders, which may include strategic planning at the Service Center level. Examples include: – marketing, data management, and customer management strategies have been designed and are being implemented.  Prepare monthly, quarterly, semiannual, and annual financial and performance reports per TSBDC and SBA guidance and TSBDC-JSCC contractual requirements to the TSBDC Lead Center and Associate Dean as appropriate Research and apply for grants relevant to economic and business development within the TSBDC at JSCC’s nine county region. Direct the effective and efficient operations of the TSBDC at JSCC Service Center that includes, but is not limited to, training, counseling, audits, compliance, scheduling, marketing, community outreach, partnerships, and support of business-related JSCC activities such as business plan competitions. - (Essential)</li>
<li>10% - Ensure administrative policies and procedures are followed.  Develop localized policies, procedures, and programs to ensure TSBDC strategic objectives are achieved within the local scope.  Review and act on client feedback as appropriate to facilitate continual process and service improvement.  - (Essential)</li>
<li>5% - Address budget and personnel concerns as needed.  – perform a budget revision based on alterations to budgeted versus actual expenses.; i.e. changes in staff levels  – develop the annual budget for the facility – mentor and counsel staff regarding performance; address conflicts as needed - (Marginal)</li>
</ul>
Minimum Qualifications
Bachelor's degree in accounting, business administration, economics, finance or other business related field required or related field from a regionally accredited institution. Experience developing and managing a budget. Experience developing a business plan. Progressively responsible business experience required.
Preferred Qualifications
Master’s degree in accounting, business administration, economics, finance or other business related field required or related field from a regionally accredited institution preferred. Accounting/finance experience preferred. Higher education experience preferred.
Knowledge, Skills, and Abilities
Knowledge of best practices in an accounting/finance department. Must be able to comprehend and interpret policies, procedures, and regulations and to communicate effectively in both oral and written form. Have the ability to manage and provide team leadership and ability to provide vision and strategic direction while being able to convey this to those that report directly to this position. Excellent organizational, interpersonal, oral, and written skills. Ability to build relationships, communicate effectively and work in a diverse environment. Working knowledge of accounting computer systems and Microsoft Excel.
Pay Rate: $54,085 - $67,607 Annual salary depending on eligible experience which is defined by the current compensation plan.
Exempt
Open Until Filled: Yes. For best consideration apply by August 13, 2024.
Special Instructions to Applicants:
To be considered for this position we require an attached resume, cover letter, and unofficial transcripts.&nbsp; &nbsp;
A completed satisfactory background check will be required before hire.&nbsp;


      Director of Small Business Development Center
    

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Hospice RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN, Care Coordinator (SIGN ON BONUS)

11-Jul-2024<h4>Patient Experience and Service Excellence Coordinator</h4>Harvard School of Dental Medicine 66243BRJob SummaryThe Clinical Affairs, Patient Experience and Service Excellence Coordinator is responsible for successfully coordinating patient experience activities, including timely review, response, tracking, and resolution of patient complaints and grievances in the Harvard Dental Center. The Coordinator will collaborate with internal stakeholders to ensure organizational strategies are aligned. The overall goal for the Patient Experience and Service Excellence Coordinator is to create a complete and positive service experience. This role is part of a team of Coordinators within HDC Clinical Affairs. This role interacts extensively with students, faculty, patients, and other HDC / HSDM personnel while working closely with HDC leadership and is on-site.&nbsp;Position DescriptionPromotes and demonstrates excellent customer service to internal/external customers.<ul><li>Works collaboratively across the Harvard Dental Center to identify, develop and implement key patient experience and patient relations initiatives and programs while supporting operations, including developing a patient experience strategy.</li><li>Functions as initial point of contact for patient relations / patient experience via telephone and email, as well as in person. Determines the complaint or grievance status of patient feedback; coordinates timely review, response, tracking and resolution of patient concerns. Partners with HDC leadership, CRICO, Administration and Finance for resolutions.&nbsp;</li><li>Analyzes data, tracks, and composes reports on trends related to patient relations with recommended remediation plans.&nbsp;</li><li>In partnership with HDC Leadership, develops policies, procedures and infrastructure to support best practices in patient experience throughout HDC.&nbsp;</li><li>Partnering with the Director of Patient Services and Clinical Affairs, coordinates, plans, and executes HDC-wide service excellence and patient relation programs.</li><li>Applies a customer centered approach to the delivery and exchange of information that leads to mutual understanding.&nbsp;</li><li>As part of the Clinical Affairs Coordinator team, supports health information management work including review and duplication of patient records per HDC guidelines.&nbsp;</li><li>As part of the Clinical Affairs Coordinator team, supports the clinical affairs email address. Answers and responds to clinical affairs email requests in a timely manner, escalates to HDC leadership as needed.&nbsp;</li><li>Serves as a backup for other members of the Clinical Affairs Coordinator team.</li><li>On an ad hoc basis, answers, screens, and processes incoming calls.</li><li>On an ad hoc basis, utilizing centralized scheduling system, greet, check-in, check-out, and process payments at HDC clinical front desk.&nbsp;</li><li>Participates in training and education initiatives. Attends team meetings and contribute in a positive manner, consistently focusing on constructive processes and quality improvement.</li><li>Contributes to a culture of inclusivity and respect.&nbsp;</li><li>Performs other related duties as assigned or requested.</li></ul>Basic Qualifications<ul><li>High School diploma or GED required.&nbsp;</li><li>Minimum 3 years related work experience required in a customer service role.&nbsp;</li><li>MS office suite proficiency required.&nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Associate’s degree preferred.&nbsp;</li><li>Dental practice experience.</li><li>Electronic health record, axiUm, experience preferred.&nbsp;&nbsp;</li><li>Medical Education / higher education experience preferred.&nbsp;</li><li>Have demonstrated skills including active listening, problem solving, and the ability to remain calm in emotional or stressful situations.</li><li>Excellent interpersonal skills and the ability to work both independently and as a part of the team.&nbsp;</li><li>Ability to perform the essential functions of the position with or without reasonable accommodation.</li><li>Ability to successfully pass a comprehensive background check at hire.</li></ul>Physical Requirements<ul><li>Work is performed on-site in a clinical setting.&nbsp;</li><li>May require sitting, standing, and walking for extended periods of time.&nbsp;</li></ul>Working Conditions<ul><li>The primary work location for this position is Boston, MA.&nbsp; Per the University payroll policy all work (including remote) must be performed in a state in which Harvard is registered to do business.&nbsp; In order to be on Harvard payroll, you must reside in a University&nbsp;payroll registered state.&nbsp;</li></ul>Additional InformationCompensation Range (hourly rate):&nbsp; Salary is based on related experience, expertise, and internal equity.&nbsp; Generally new hires can expect compensation between the minimum and midpoint of the range.<ul><li>Minimum&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $36.07</li><li>Midpoint&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $46.74</li><li>Maximum&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $57.40</li></ul>The health of our workforce is a priority for Harvard University. With that in mind, the Harvard Dental Center requires all employees to be up to date with all required immunizations.&nbsp; Clinical providers in the Harvard Dental Center must show that they have the proper credentials and immunizations. Harvard School of Dental Medicine cannot offer visa support or work permission for this opportunity.&nbsp;Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsLocated in the heart of Boston’s Longwood Medical Area, Harvard School of Dental Medicine (HSDM) ranks as one of the preeminent schools of dental medicine in the country. HSDM educates clinicians, educators, researchers, and leaders in the profession; boasts core strength in musculoskeletal-disease research; and, offers students public health opportunities in local communities and across the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403040 Coordinator II Work FormatOn-Site Sub-Unit------------ Salary Grade055DepartmentHarvard Dental Center Clinical OperationsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentitySchedule40 hours per week / Harvard Dental Center (Boston and Cambridge)Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MN1

Harvard University FAS Human Resources

Patient Experience and Service Excellence Coordinator

26-Jun-2024<h4>Coordinator, Religion and Public Life</h4>Harvard Divinity School 66122BRJob Summary*This position is a fully benefits-eligible term appointment through June 30, 2025 with a strong possibility of renewal.* Religion and Public Life (RPL) at Harvard Divinity School promotes the public understanding of religion in the service of a just world at peace. Under the direction of Associate Dean Diane L. Moore, RPL provides an umbrella for programs, research, and scholarship that explore the ways that religion is entwined with social, political, and economic dimensions of human experience and the institutions that structure human interaction. The two central initiatives at RPL are the Religious Literacy and the Professions Initiative and the Religion, Conflict, and Peace Initiative.&nbsp;Reporting to the RPL Administrative Director, the RPL Coordinator is a core member of the team who is responsible for overall general business administration including internal systems, financial and payroll operations, event coordination and logistics,&nbsp;communications&nbsp;support, and day-to-day operational support. Working with RPL staff, fellows, students, and the wider HDS and Harvard community, this critical role serves as the administrative core of RPL.Position DescriptionEvents Coordination&nbsp;<ul><li>Provide full logistical support for the planning &amp; execution of public events, fellowship programs &amp; internship programs. Includes room bookings, catering, travel arrangements, and materials preparation.</li><li>Contact person for speakers and panelists regarding travel arrangements, expense reimbursements, and honorarium payments.</li><li>Webinar registration and technical support, coordination for audio-visual needs, event recordings and attendance reports, in collaboration with Communications Specialist.</li><li>Support Communications Specialist in publicity and marketing of events.</li></ul>HR and Payroll Support<ul><li>Initiate general student and LHT hiring.</li><li>Track student internship hours.&nbsp;</li><li>Work with the financial aid office to process student interns stipend payments.</li></ul>Financial Administration<ul><li>Process invoices, expense reimbursements, and other financial transactions (including reconciling P-cards and corporate cards).</li><li>Register vendors in HDS financial systems for payment (Buy2Pay).&nbsp;</li><li>Reconcile monthly credit cards reports.</li></ul>General Administration&nbsp;<ul><li>Perform basic office functions such as purchasing and maintaining an inventory of supplies and submitting maintenance requests.</li><li>Logistical support for office functions (staff meetings, open houses and special events).</li><li>Support RPL staff in general administrative functions including maintaining shared Outlook calendars, replying to general emails, and fielding question to various staff members.</li><li>Develop &amp; maintain information management (SharePoint) systems for RPL files and IT support for RPL.</li><li>General front desk responsibilities (greeting students and office visitors).</li></ul>Basic Qualifications<ul><li>At least three years of professional work experience.</li><li>Candidates wishing to be considered must supply a cover letter in addition to a resume.</li></ul>Additional Qualifications and Skills<ul><li>Bachelor’s&nbsp;degree&nbsp;preferred.</li><li>Strong&nbsp;familiarity&nbsp;with&nbsp;Office365 and ability&nbsp;to&nbsp;learn&nbsp;new&nbsp;software&nbsp;applications,&nbsp;databases, and CRM systems.</li><li>Demonstrated&nbsp;proficiency and experience&nbsp;in&nbsp;financial&nbsp;administration&nbsp;(processing invoices, expenditures, financial reporting, etc.).</li><li>Excellent&nbsp;communication,&nbsp;organizational and interpersonal&nbsp;skills.</li><li>Attention to detail is a must.</li><li>Self-starter who can prioritize and manage&nbsp;competing&nbsp;deadlines and requests.</li><li>Ability&nbsp;to&nbsp;work&nbsp;independently&nbsp;and&nbsp;with&nbsp;a team.&nbsp;</li><li>Experience&nbsp;in an academic setting preferred; familiarity with Harvard systems a plus.</li><li>Must thrive in small entrepreneurial environment that is mission driven.</li></ul>*IMPORTANT NOTE: Your cover letter and resume should be combined into a SINGLE DOCUMENT under the resume tab. Cover letters are required for every position at Harvard Divinity School. We regret that the Harvard Divinity School does not provide Visa sponsorship.*Working ConditionsThis position is based in Cambridge, MA and requires an on-campus presence. All HDS positions have a regular schedule of Monday - Friday, 9am - 5 pm. A hybrid schedule, involving some remote work, may be possible, subject to business needs and manager and HR review/approval. HDS may adjust flex schedules as necessary or appropriate. Harvard has an established Flexwork Policy. Please Note: We are currently conducting interviews virtually for selected candidates. Final interviews may be conducted on campus. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.&nbsp;Additional InformationStarting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. Harvard Divinity School seeks to respect, understand, and learn from all cultures, beliefs, and faith backgrounds, including those who are unaffiliated with a traditional denomination, of the members of our diverse community. HDS actively seeks and welcomes people of color, women, the LGBTQIA+ community, persons with disabilities, and people at intersections of these identities. Founded in 1816, Harvard Divinity School is most religiously diverse divinity school in the United States and is one of 12 graduate/professional schools at Harvard University. HDS is grounded in pluralism and fosters the kind of thoughtful, respectful exchange of ideas that is vital for human flourishing. The School’s degree programs prepare students for careers in academia, ministry, and a wide range of roles across the nonprofit, private, and public sectors.Work Format DetailsThis is a hybrid position that is based in Cambridge, Massachusetts. Work is expected to be performed in an office setting, but may be remote, as directed by HDS. All remote work must be performed within one of the Harvard Registered Payroll States, which are currently Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Additional details will be discussed during the interview process.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Flex-work options at HDS, including an optional summer compressed workweek (end of May through mid-August)</li><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade054DepartmentRPLUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Appointment End Date30-Jun-2025Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-HY1

Coordinator, Religion and Public Life

21-Jun-2024<h4>NAGPRA Coordinator</h4>Faculty of Arts and Sciences 66043BRJob SummaryThe Peabody Museum of Archaeology and Ethnology at Harvard University seeks an individual for the position of NAGPRA Coordinator to support the Peabody’s implementation of NAGPRA (Native American Graves Protection and Repatriation Act).&nbsp; This individual’s responsibilities help to further the Peabody’s institutional goals of ethical stewardship, including fostering relationship building, collaborative dialogue, and diverse perspectives. This is a 27 month term position reporting to the Associate Director of NAGPRA.Position Description<ul><li>Works with sensitive collections and content which requires attentiveness to university and cultural protocols.</li><li>Conducts and coordinates consultation, inventory research, and report production for implementation of NAGPRA work. &nbsp;</li><li>Creates materials required for NAGPRA implementation and committees.&nbsp;</li><li>Facilitates use of the collection for NAGPRA implementation and responds to inquiries about the collection in writing, by telephone, or during visits and according to NAGPRA implementation requirements.</li><li>Coordinates with other Museum departments and representatives to facilitate consultation and physical transfer of collections under NAGPRA.</li><li>Compiles and updates data on NAGPRA implementation, including documenting consultations and correspondence records and outcomes.</li><li>Performs other duties as required.</li></ul>Basic QualificationsBA in a relevant discipline such as anthropology, archaeology, Indigenous or American studies, or museum studies and two years professional experience in a museum, archaeological, and/or indigenous heritage or research center.&nbsp; Masters degree will be considered in lieu of experience requirement.Additional Qualifications and Skills<ul><li>The position requires strong analytical writing and research skills with attention to detail and accuracy and the ability to synthesize multiple lines of information;</li><li>Ability to work independently as well as within a team environment;</li><li>Discretion and interpersonal skills</li><li>Ability to manage multiple project timetables.</li><li>Strong ties to North American Indigenous communities preferred.</li><li>Knowledge of The Museum System (TMS) or other museum collections management systems and museum cataloguing procedures and descriptive standards preferred.</li><li>An understanding of historic and contemporary approaches to museum collections and indigeneity and anthropological research practices and methodologies.</li><li>Strong experience with NAGPRA implementation (consultation and inventory/report production) preferred.</li></ul>Additional InformationThis is a 27-month term position. We regret that we will not be able to provide visa sponsorship for this position. All formal written offers will be made by FAS Human ResourcesWork Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsAbout the Peabody MuseumThe Peabody Museum is situated on the ancestral and traditional land of the Massachusett people. It cares for over 1.2 million items from across the world, including cultural, archaeological, and osteological collections as well as extensive photographic and archival materials.&nbsp;The Museum is committed to the ethical stewardship of its collections through implementation of collaborative and culturally responsive care, interpretation, and engagement. We strive for a diverse, inclusive and equitable working environment and to act in ways that address the global challenges of climate change and environmental sustainability.&nbsp;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionMuseum Department Office LocationUSA - MA - Cambridge Job Code403089 Senior Curatorial Technician Work FormatHybrid (partially on-site, partially remote) Sub-UnitDean Salary Grade055DepartmentPeabody Museum of Archaeology and EthnologyUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Appointment End Date31-Dec-2026Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

NAGPRA Coordinator

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Business Analyst III facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. This position manages the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements. This position develops report and analysis for the department. It is responsible in communicating and coordinating with IT on a day-to-day department related efforts. The Business Analyst III manages and coordinates the implementation and/or integration of products or new features for clients including client training and provides subject matter expertise (SME) and support of the department's inbound and outbound functions. This position acts as mentor to Business Analysts I/ II.<h4>Duties</h4>Develop functional and user acceptance test plans and scenarios. Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources and tracking test performance. Perform data analysis to support evaluation of system defects or to develop requirements for new functionality; assist in various system trouble shooting and balancing and correction efforts including analysis, verification and validation of issues and fixes. Coordinate activities including on-time delivery, testing and production moves.Collaborate with I.T. on all department &nbsp;related efforts, including submission of Service Requests and writing BRD's. Coordinate related data requests from internal departments, and/or assist I.T. with definition of criteria. Delegate data and reporting requests to business analysts. Facilitate collaborative system and data design sessions with the user community, technical architecture resources and development resources. Preparation of status updates to enterprise for distribution and communication.Work as a technical support and liaison to designated I.T. personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules. Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex product installations.Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and I.T. solutions; provide technical direction and ensure compliance with best practice solutions. Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team/individual development to be a valued contributor.Participate and contribute on the development/ creation of data models and interface design specifications. Support internal/ external stakeholder's roadmap and audits as needed. Oversee the business process support across multiple client engagements. Communication with internal/ external stakeholders for department's submission requirements. Review submission of data against established benchmarks and coordinate correction and improvement efforts. Monitor timely and accurate outbound data submission to state and federal recipients.<h4>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</h4><h4>Perform other duties as assigned.</h4><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4>Required:At least 5 years of successful experience in a quantitative role as a Business Analyst, Data Analyst, Programming Analyst, Claims processing, encounter processing.<h4>Skills</h4>Required: Competent to work at the highest technical level of most phases of systems analysis.Excellent verbal and written communication skills.Coaching, Mentoring and Teaching skills.Teamwork-focused/collaborative work style.Demonstrated ability to work successfully on large projects.Problem solving skills evidenced by demonstrated results in past positions.Ability to work under tight deadlines and handle multiple/detail-oriented tasks.Ability to influence at all levels of the organization.Proficient in Microsoft Office and Vizio.Preferred: Ability to work on other programs such as SharePoint and/ or OneNote<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

L.A. Care Health Plan

Business Analyst III

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-OnlineLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. LSC-Online, the newest LSC campus, features dedicated instructors and offers courses for students who are enrolling in a 100% fully online program. The LSC-Online Campus is an independent campus led by the Executive Vice Chancellor/ CEO, Online Campus. LSC-Online will provide a guaranteed schedule so that students can complete the programs in a two-year period if they so desire. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070.Job DescriptionPURPOSE AND SCOPE:The PT CoordinatorIII, Online Compliance provides support in maintaining operations of the compliance of distance education. Primary duties include but are not limited to conducting research on rules and regulations related to distance education and supporting the preparation and submission of applications, forms, and reports as required by individual states, counties, and/or licensure boards to secure and maintain necessary authorizations and approvals. Assigned area and responsibilities will be extensive and/or highly specialized to ensure compliancewithpolicies,proceduresandavarietyoflocal,state and federal regulations. Coordinateslogistics, services and supportsurrounding significant and diverse programs or departments. Makes and communicates process decisions based on best practicesESSENTIAL JOB FUNCTIONS:<ul><li>Overseesdailyandsomelong-termoperationsofassignedarea.Activelymaintainsup-to- date knowledge of area and acts as a Subject Matter Expert within area and as a point of contact and liaison for internal and external constituents</li><li>Performsresearchrelevanttoareaofspecialty.Develops,monitorsandmaintainsavariety of spreadsheets, databases, reports, and presents findings to internal/external constituents (mayincludeLSCSManagers/Executives,communitymembers,and/oroutsidegroupsand organizations)</li><li>Enters,tracksandmaintainsavarietyofdata,includingdocuments,spreadsheetsand databases</li><li>Responsibleforensuringandmaintainingcompliancewithlocal/state/federal compliance of processes and documentation within assigned area</li><li>Schedulesandprioritizesworkand activities and develops and organizes spreadsheets related to program compliance</li><li>Creates methods of evaluation of assigned area. Analyzes results and makes recommendationsforrevisionstoobjectivesandstrategies,withafocusoncontinuous program improvement</li><li>Coordinates and manages various department and management calendars and schedules.Plans,schedulesandcoordinatesvariousmeetings, seminars and events,including site selection and preparation, marketing and training materials, and general support</li><li>Monitorsandcontrolsresourcessuchasofficesuppliesandequipmentneededwithinthe department.Submitsrequisitionsandreviewsandapproves/deniespurchaserequestsin accordance with the budget</li><li>Managesorassistswithmanagementofthedepartmentbudget</li><li>Takespartinand/orleadsspecialprojectsasneeded</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Experience working in higher education or legal environment</li><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses excellent organizational skills</li><li>Strong multi-tasking abilities with the ability to prioritize duties</li><li>High level of customer service</li><li>Ability to learn state, federal, international, and campus rules, regulations, and requirements related to campus academic and distance education</li><li>Strong analytical skills</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree and at least 1 year of experience, or an equivalent combination of education and experienceSalaryHourly Pay Rate is 20.36.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

737 Project Management / Professional Services Jobs