Patient Services Coordinator/UKHC

Job Title
Patient Services Coordinator/UKHC


Requisition Number
RE48081


Working Title
Patient Services Coordinator - ENT/Otolarynology Clinic


Department Name
MG100: Physician Based Clinics


Work Location
Lexington, KY


Grade Level
07


Salary Range
$17.50-27.31/hour


Type of Position
Staff


Position Time Status
Full-Time


Required Education


HS




Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience


5 yrs




Required License/Registration/Certification

None



Physical Requirements

The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.



Shift

Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed.



Job Summary

This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.



Skills / Knowledge / Abilities

MS Windows, EPIC, Telephone etiquette, customer service



Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Prefer at least 6 months of customer service, medical office, or care coordination experience.



Deadline to Apply
11/14/2024


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.