National Thrift Shop Development Coordinator US

Job Synopsis

The national MCC Thrift shop coordinator initiates extensive contact internally with MCC U.S. and Regional Donor Relations and externally with MCC Thrift shop constituents, volunteers, boards, and staff to provide vision and leadership to carry out the MCC Thrift shop mission. The person in this role communicates orally, in written form, and through public speaking. Additionally, this individual regularly uses persuasion, discretion and influence in navigating relationships with MCC Thrift shop managers and boards. Fundamental skills necessary to perform the job well include problem-solving and the ability to educate and share information with clarity. The national MCC Thrift shop coordinator works very closely with U.S. regional MCC Thrift staff and with Canadian national and provincial MCC Thrift staff.  

Job Details

Salaried Employee -Full Time at 1 FTE

Qualifications

Organizational values and culture: All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.  

Essential:  

• Bachelors degree in Business or related degree.  

• 1-3 years thrift shop experience, related retail, or related business experience.    

• Certificate of Nonprofit Board Consulting (or willingness to obtain certificate during first year of employment) by BoardSource (or equivalent).   
   

Employment eligibility: Legally eligible to work in the U.S. MCC offers of employment are subject to a successful criminal background check(s). 

Preferred: 

• Masters degree  

• 3-5 years thrift shop experience or other retail or related business experience.    

Anti-oppression commitment: MCC expects all staff to actively participate in an organization culture that focuses on dismantling any barriers based on race, economic inequality or gender-based oppression. This includes an expectation to assess and address any barriers within themselves, within their team(s), and within MCC; supervisors are expected to take leadership in assessing and addressing these barriers. 

Safeguarding commitment: All MCC managers are expected to work collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations). Managers at all levels have responsibilities to support, promote, and develop systems that maintain this environment. 
 

This job description is designed to be a thorough list of the employee’s responsibilities. It may not be an exhaustive list of duties, particularly for short-term duties that may arise. This Job Description will be reviewed and updated at least annually to ensure recurring and routine duties are included in this job description.  

Key Responsibilities

Fundraising Development 35% 

Education Training 30% 

Relationship Building/Networking 25% 

Administrative 10% 

Specific Tasks and Duties: 

Fundraising Development 

• Visioning for new long-term business opportunities and new store opportunities resulting in increased income to MCC.   

• Increase income to MCC through identifying critical factors for growth and executing them to create more profitable MCC Thrift shops. Evaluating ongoing financial data to identify strengths and weaknesses. Monitoring specific shop decisions and the possible consequences to MCC income and budgeting.   

• Teaching best business practices in the areas of retail management and donation acceptance and processing to U.S. regional staff and MCC Thrift shop staff.   

• Influencing boards to investigate opportunities for change, identify threats and opportunities and to make quality choices for the use of all resources (financial, human, property, etc.).   

• Enhancing the environment of shops to promote better working conditions to attract volunteers and customers.   

• Marketing the MCC mission and the mission of the shops by: supporting signage that tells about the mission, encouraging regional offices to place MCC shops on the front-line of information.   

• Provide feedback and ideas to the U.S. Communications and Donor Relations networks on promotional and marketing initiatives.   

Education Training Supervision 

• Provide regular support for and foster the on-going development of regional MCC Thrift staff.   

• Provide support for and encourage board development by creating MCC Thrift shop specific resources for boards.   

• Developing and conducting board development workshops. Providing opportunities for boards to network with each other.   

• Encouraging and advising through personal contacts including phone, e-mail and correspondence.   

• Encourage and support the work of MCC Thrift shop volunteers. Develop Resources for recruiting, retaining and acknowledging volunteers.   

• Impact volunteers/constituents by providing MCC information and resources.   

• Promote the mission of MCC, by connecting MCC alumni, returning workers and speakers to the MCC Thrift shop network.   

• Acknowledge the impact that Thrift Shop volunteers have on the work of MCC.   

Relationship building/networking 

• Provide support and guidance for shop managers by: Organizing and implementing training through workshops, seminars and conferences.   

• Depending on the successful applicant’s skills and background, the U.S. Coordinator may take the lead on this on behalf of both U.S. and Canada. Developing opportunities for managers to network with each other. Encouraging and advising through personal contacts including phone, e-mail and mail correspondence. Maintain a strong team of regional thrift staff. Participate on the search committee for regional MCC Thrift positions.   

• Serve on regional MCC Thrift shop umbrella boards.   

• Maintain collaborative relationship with Canadian network 

Administrative Planning 

• Help develop and guide MCC Thrift shop work in regions by working closely with and through regional assigned staff. Help develop and help execute national thrift shop promotions and campaigns. Strengthen and support the MCC Thrift shop network in collaboration with the Canadian network through the efforts such as the following: Bi-National workshops, monthly e-newsletters for managers and board members, helping to direct maintenance of current information on website, consumer-facing e-mail newsletters, list of MCC Thrift shops in the U.S., and social media.   

Other duties as assigned on a temporary basis  
 

Supervision: No Direct Supervisory Responsibilities

Travel expectations: Up to 25% travel with less than 30 nights away per year. Travel is within the US with occasional international travel to Canada or learning tours. 

Physical Activity/Demands: Occasionally moving about to accomplish tasks or move from one worksite to another. Light work that includes moving objects up to 20 pounds. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of work assigned. Occasional exposure to the following environmental conditions, Low temperatures. High temperatures. Outdoor elements such as precipitation and wind. Noisy Environment. Hazardous conditions. Poor Ventilation. Small and/or enclosed spaces. Occasional tours of thrift shops which may involve some of these environments. Constant remaining in a stationary position, often standing or sitting for prolonged periods of time. Repeating motions that may include the wrists, hands and/or fingers.    

Environmental conditions: There is occasional exposure to the following environmental conditions during thrift shop tours: Low temperatures, High temperatures, Outdoor elements such as precipitation and wind, Noisy Environments, Hazardous conditions, Poor Ventilation, and Small and/or enclosed spaces. 

Start Date

10 Mar, 2025 - yes

Salary Details

Base salary: $63,811.45. Starting salary may be adjusted up to $70,901.61 based on previous experience and higher in certain cities with higher cost of living.

Benefits

Medical, dental and vision, 23 days paid vacation, sick time and 10 holidays/year. Life insurance provided, as well as long and short term disability coverage. The retirement plan, with MCC contribution of 7%, begins after six months of employment.

Location Description

Eligible for remote work from U.S. states where MCC is an authorized employer.