Business Development Officer

Invest in yourself with a rewarding career at Caron.

Caron is one of the leading treatment centers in the US and recognized for high-quality, evidenced-based methods, and thought leadership in addiction medicine. In a culture that builds and sustains a trauma informed resilient staff at all levels of the organization and values personal and professional growth, our staff are mentored by some of the most respected experts in the field. We invest in our employees, providing financial plans, generous Paid Time Off programs, paid holidays, 401K employer match, tuition reimbursement, employee assistance programs, and benchmarking to ensure ongoing competitive compensation. Full Time employee benefits also include comprehensive medical, dental and vison benefit packages with wellness plan reduced insurance premiums and company-paid life and disability insurances. Apply today to begin a rewarding career with us.

Position will be full time, with a primary territory of Pittsburgh and Ohio. 

Duties and Responsibilities

• Work with the Senior Regional Resource Director and the VP of Business Development in conjunction with the Regional team in support of the overall sales philosophy, regional revenue goals and strategic plan.
• Create and implement overall targeted regional sales strategy to support sales philosophy of relationship management and new business prospecting.
• Develop and create referent relationships and provide updated information regarding current programs and services offered at all Caron facilities.
• Provide documentation in Sales Force and prepare all necessary reports as outlined by the Business Development Plan.
• Initiate, schedule and track face to face appointments with key referents and key members of leadership or clinical staff.
• Represent the organization in a professional manner at civic and professional functions.
• Work collaboratively with members of the regional team, including the Alumni Department, SAP, and clinical staff to promote all Caron programs. This includes planning and/or coordinating large events as well as attending various community meetings as directed/appropriate.
• Assist the Development Department in identifying candidates for fundraising when possible and make joint calls/ visits with potential donors if requested and appropriate.
• Assist the treatment teams in locating and evaluating residential facilities and continuing care programs. Responsible for strategic continuing care requests from the clinical team within 24 hours
• Prepare and submit all reports as required (e.g. SalesForce entries, Weekly Schedule, Annual Plan, expense accounts)
• Coordinate and host referral source visitors to all Caron facilities.
• This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tack that may be assigned.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work extended hours, including evening and weekends as necessary
• Must have transportation to and from site visits and appointments, and be able to physically navigate access to and from various referent locations both within and outside of your assigned region
• Able to work remotely from home office. Must have appropriate space to work from, including computer access and high-speed internet access

Education / Experience Qualifications:

• High School Diploma or equivalent required.
• Bachelor’s degree in a related field preferred
• Minimum of 3 years’ sales experience in healthcare and/or service-related industry
• Clinical knowledge and/or understanding of 12-Step program
• Proven relationship management and prospecting skills
• If in recovery, 2 years of continuous sobriety preferred
• Must have appropriate home office space to work from, including computer access and high-speed internet access

Knowledge, Skills and Abilities:

• Knowledge of industry players and/or Addiction treatment
• Demonstrated public speaking skills
• Previous experience with event planning and coordination
• Proven ability to work without close supervision and take initiative- self starter
• Working knowledge of the 12-step program
• Proficiency in sales/referent reporting and marketing planning.
• Knowledge of the general market/territory
• Proficiency in computer skills and major programs such as Word and Excel
• Ability to connect Caron’s system (Citrix) via high-speed Internet access